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These terms and conditions say who can have an account, how much they have to bet, and when they can withdraw their winnings. Find out how verification, payment limits, and tools for responsible gambling affect your access based on your Canadian, and make sure you know the exact rules of any promotion.
When you sign up for an account at National Casino, you confirm that you are legally allowed to play online casino games where you live and that the information you give is correct and up to date.
Local rules in Canada may make it hard to get to some products or deals, so you should make sure they're available before putting down C$100 or more. This is a personal account that is only for one person. National Casino can refuse, suspend, or close accounts if they can't verify the information provided during registration, if they find duplicate accounts, or if activity on the account shows that it is being abused or that these terms have been broken.
You must be at least the minimum age for gambling in your area and be able to legally sign contracts. If they aren't sure, National Casino can ask for proof of age before letting someone play or taking out C$500.
Each player can only have one account. Along with this are rules about shared devices, addresses, payment methods, and other ways to identify people. There may be limits on withdrawals until checks are finished if multiple accounts are found. National Casino may also take back any bonuses or prize winnings that are linked to those accounts.
When you register, you must use your real name, correct date of birth, and up-to-date contact information. Especially when you want to withdraw more than C$300, you are responsible for promptly updating your information if it changes.
National Casino may check to see where you live and, if necessary, your nationality for compliance reasons. If you are traveling or using tools that hide your location, you may not be able to access your account or make payments until your location is confirmed.
You are in charge of all activity on your account and keeping your login informationsecret. Call support right away if you think someone is getting in without permission. National Casino may temporarily suspend your account to protect your balance, which includes any C$200 withdrawals that are still pending.
National Casino can refuse to let you register or close your account if the law says so, if there are concerns about responsible gaming, or if your behavior interferes with fair play and the integrity of the platform. You shouldn't make an account for someone else. Your account, password, and payment methods should not be shared. Do not give inaccurate or incomplete information when you register. Don't try to get around the restrictions on access in Canada.
If you live in Canada and want to use the casino's services, you must be at least the minimum age for gambling in your area and be able to legally place bets online. But even if you can browse the site, you might not be able to get in because of where you are, licensing rules, or compliance checks. When you register, you promise that the information you give about yourself, like your full name, date of birth, address, and contact information, is correct and up to date.
For customer safety, to stop fraud, and to make sure that payments are made to the rightful account holder, the casino can ask for verification at any time.
Each person can only have one account. Every person is only allowed one account. If you make too many accounts, even if they are linked by shared devices, payment methods, or connections in your home, you may not be able to use certain promotions anymore or have your accounts closed. Registration must match the person who owns the payment. You must be the only person who opens and uses your account. Payment methods that belong to the registered account holder must be used for both deposits and withdrawals.
If a mistake is found, you might be asked to show proof before your withdrawal is approved. You are responsible for accuracy and safety. Do not tell anyone your login information, and pick a strong password. As long as your credentials are used, any activity on your account is considered authorized, unless the casino's security investigation shows otherwise. Immigration rules and nationality. The casino may not allow players from certain Canadian or residents of certain areas because they need to follow certain licensing rules. You may not be able to register or be asked to close your account if there are restrictions. Any remaining balances will be handled according to compliance rules.
Before you can withdraw money or when certain risk factors happen, you may be asked to prove who you are and where you live. Updating your contact information is important if you want to get security alerts and payment confirmations for your account. Players must follow the rules of fair play. If you try to change the game, the way payments work, or any system flaws, your account could be shut down. Your account limits and balances. To meet its operational and legal obligations, the casino may set minimum and maximum transaction limits. As an example, the minimum deposit could be set at C$10, and the minimum withdrawal amount could be C$20, depending on the method chosen and the status of the verification.
Controls can be set by players to keep gambling within safe limits. You may be able to set a daily, weekly, or monthly limit on your deposits, losses, or bets. Depending on the type of limit, these settings can go into effect right away or after a cooling-off period. Set a daily limit of C$50 for deposits or a monthly limit of C$500 for deposits to help you keep track of your spending.
If you need a break, you can ask for a short time-out or a longer time of self-exclusion. During self-exclusion, players may not be able to access marketing or gameplay, and trying to get around the block can lead to extra security measures being put in place on the account.
Welcome offers can be very valuable, but only if you know what the bonus terms are before you claim it. When you visit National Casino, the most important things to look at are the welcome bonus amount, how wagering works, and the highest amount of money that you can cash out if you win with a bonus. These rules are in place to make sure that promotions are fair and that they aren't abused. When you read them ahead of time, you can pick the best bonus, plan your bets, and make sure you don't miss a payout that you were supposed to get. When you sign up for a welcome offer, there are a few things you should make sure of. For example, a match bonus of up to C$200 on the first deposit, plus free spins after a qualifying deposit of C$20 or more.
The exact rules may be different for each type of game, and each person, household, IP address, device, or payment method may only be able to get one offer. Check the important details before clicking "Claim." These include the minimum deposit (for example, C$20), any bonus code requirements, the time frame for making the first qualifying deposit, and whether the offer is limited by location or account registration details (in some cases linked to Canada eligibility). For example, if you deposit C$20, you may get C$50 in bonus funds. The bonus may be activated manually, automatically, or with a bonus code. You have 7 days to use the bonus after it was credited. Some games or providers may not be eligible. Each player can only get one welcome bonus. If needed, identity and Canadian checks may be done.
Before you start playing, the next thing you should do is look at the wagering requirements and any maximum cashout limits. When you claim a welcome offer, your account may need to be checked out before you can get your money out. This is especially true if you want to cash out bonus winnings. As an example of how to figure out the wagering requirement, if you get a C$50 bonus and have to wager 35 times that amount, you would have to bet C$1750 (50 x 35) on eligible games before you can cash out the bonus. Check the contribution rates too. Some table games may contribute less or not at all, while slots often contribute 100%.
In other words, (_sc2_)100 bet on a low-contribution game might not count as much toward meeting the requirements. Things that can make wagering incomplete are: Using restricted games or providers; Placing bets above the maximum allowed size, like more than (_sc2_)5 per spin; Making large changes to bet sizes to lower variance risk (bonus abuse patterns); Withdrawing funds before wagering is complete (this can forfeit any remaining bonus); To stay on track, keep your stakes steady and within the cap, like (_sc2_)5 per spin; and focus on games with full contribution while the wagering counter is active. If you win money using bonus funds, there is a maximum cashout rule that says how much you can take out.
As an example, a welcome bonus might only let you cash out (_sc2_)500 from bonus-play winnings, even if your balance looks higher while you're still wagering or after you're done. Maximum cashout usually only applies to winnings from bonuses and not to winnings from real money deposits. Your winnings may be lowered if you win more than the limit when you request a withdrawal. Always check to see if the cap is a fixed number (like (_sc2_)500) or a multiple of the bonus amount. Check the maximum cashout amount, like (_sc2_)500, and plan your exit point. Make sure the amount you want to withdraw matches the amount you are allowed to withdraw. If you want fewer restrictions, you might want to play without the welcome bonus.
When you deposit (_sc2_)50 without opting in, the wagering and maximum cashout limits that are tied to promotional funds are usually lifted. However, normal account and payment limits still apply. Free spins, promo codes, and ongoing promotions can help you play more, but they will only work if you follow the rules. It talks about how codes, free spins, and recurring deals work, what can make them invalid, and what you should check before you sign up. For example, the minimum deposit amount, games that can be played, and time limits can be different for each promotion. Before you use a code or claim free spins, you should always make sure you understand the exact terms and conditions shown in the promotion banner or pop-up terms.
Promo codes must be entered exactly as they are given, and this is usually done before making a deposit. When a code needs a deposit, it will only work with a qualifying top-up, like a deposit of (_sc2_)20 or more, depending on the offer. Most of the time, each account can only use a code once. Players in (_sc1_) or certain groups may not be able to use codes depending on their account status. Important: If you make the deposit without entering the code, the bonus might not be added afterward, even if you contact customer service. Some common reasons a promo code doesn't work are an expired code, a deposit that is less than the minimum amount, trying to use it with another offer, or entering the code after the deposit has been made.
As a general rule, you can only link one promotion to a single deposit. Checking to see if someone is eligible: some codes are only for new players, returning players, or certain groups. Timing: Codes may only work for a short time after a promotion limit is met, or they may stop working altogether. Most of the time, bonus funds added by a promo code are locked until the wagering requirements are met. This offer's terms will say how the bonus can be converted, how much you can cash out, and any wagering requirements. A common example of bonus terms and conditions is when you deposit (_sc2_)30 and get a bonus up to (_sc2_)100. You have to wager the bonus amount a certain number of times before you can cash it out.
Follow the exact numbers that are shown in your promotion at all times. It's possible for the system to cancel the bonus and any winnings that come with it, or it may lower the amount of winnings that are eligible, depending on the rules of the promotion. Max bet and limited play: A lot of promotions have a max bet that can be made on each spin or round while the bonus is active. If you bet more than that, use game features that aren't allowed, or switch to games that aren't allowed, you could lose your bonus or any winnings that were tied to the promotion. Conditions for accounts: discounts are only good for one person per account and household.
If you use the same payment method or have multiple accounts, the bonus could be taken away, and in the worst cases, your account could be restricted. There are usually rules for free spins that say you can only use them on a certain game or games and that they expire after a certain amount of time. If you win money from free spins, you may get bonus funds that you have to wager before you can cash them out. For example, to get 50 free spins, you must use them within 3 days, and any winnings will be credited as bonus funds up to (_sc2_)50. You must then wager the winnings a certain number of times before you can cash them out. The specific numbers and rules will depend on the offer that you see in your account.
Sometimes you can't use your free spins because you don't use them before they expire, you play games that aren't eligible, you follow certain rules when you play, or you try to claim them when you don't qualify (for example, when you're not in the right country). There may be cut-off times for ongoing promotions like tournaments, missions, weekly cashback, reload bonuses, and others. Offers like cashback and rakeback may be based on net losses and may not include bonus play, void bets, or certain types of games. For example, if you meet the terms of an ongoing offer, you could get 10% cashback up to C$200 every week based on your eligible net losses. You would then have to wager the amount you received 10 times using bonus funds.
You usually can't get multiple bonuses on the same deposit or take part in promotions that overlap and affect the same time period of play at the same time, unless the terms make it clear that you can. Verification and eligibility for payouts: Some promotional winnings may not be paid out until basic verification is done. This can include proving who you are and that you own the payment method, especially before the first withdrawal or when you want to cash out big bonus winnings. Before using a promo code, free spins, or recurring deal, make sure you know if you're eligible, how long the offer lasts, how many times you have to bet, what games are excluded, and any maximum withdrawal limits that are listed in the promotion terms. They will help you avoid any unpleasant surprises.
Before you can play for real money at National Casino, you need to make an account and go through some simple identity checks. This makes sure the casino follows the licensing and responsible gaming rules in Canada, keeps your personal information safe, and stops fraud. Before National Casino can approve withdrawals, you must also be verified. This is especially true when you ask for a payout of C$100 or more, when you change important account information, or when security monitoring notices suspicious activity. When you finish KYC early, you can avoid delays later on. What those documents need to show: During the Know Your Customer (KYC) process, National Casino may ask for one or more to prove who they are, their age, and where they live.
Clear, color files that show the whole document without cropped edges should be included. Information like your name, date of birth, and address must match what's on your register. Show proof of who you are by showing your full name, date of birth, and document number on a passport, national ID card, or driver's license. A utility bill, bank statement, or official letter with your full name and current address, usually from within the last 90 days, can be used as proof of address. Payment method proof: proof that you own the payment method, like a screenshot of your e-wallet profile or a picture of your bank card with the last four numbers hidden.
It's possible that you will be asked to show more proof of your eligibility if you are registering from Canada but your Canadian is not the same. Images that are too blurry, names that don't match, IDs that have expired, edited screenshots, or address documents that don't clearly show the issue date are all common reasons why documents are turned down. If this happens, don't send the same file again; instead, upload a new one. Check what the National Casino confirms: Identity: Your legal name and identity details; a passport, ID card, or driver's license; proof that you are at least the minimum gambling age; proof of your current residential address; a recent utility bill or bank statement (often within 90 days); proof that you own the payment method; e-wallet account proof or masked card/bank details; Age checks are done to make sure that only eligible players can access real-money gambling.
If the casino can't tell from your initial registration information that you are of legal age, your account may be frozen until they see valid identification. When your documents are checked out and your profile information matches, your account is usually approved. If you want to request a withdrawal of C$100, change your personal information, or change your payment information, National Casino may not let you do those things until the approval process is finished. To keep your account in good standing, make sure you register with your real information, only upload files through the secure account area, and don't use someone else's payment method. If your address changes, make sure you update it before you ask for bigger payouts like C$500. This will keep you from having to go through extra checks at the payment stage.
All payments and deposits are made through safe channels, and the money is added to your casino account as soon as the transaction is approved. Before making a deposit, check that the payment method is in your own name and that the information about your account matches. If they don't, processing may take longer than expected. The lowest and highest amounts that can be sent depend on the method you choose and the status of your account. As a general rule, many methods let you deposit at least C$10, and they may let you do single transactions of up to C$5,000, but this depends on the rules of the provider and their own risk checks.
The choices shown in the cashier can change depending on where you are, even within the same country. If you can't see a method, it means that your account or region doesn't support it right now. Notes: Credit cards: Instant to a few minutes Usually 0% - provider may apply fees; minimum deposit usually starts at (_sc2_)10 Online banking/bank transfer: From a few minutes to one business day Usually 0%- bank fees may apply; transfers can be delayed by banking hours; larger payments (for example C$1000+) may trigger extra checks; instant funding; make sure the wallet account is verified with the provider; deposits from C$10 are common; crypto (where available) Usually 5 to 60 minutes (network dependent); network fees may apply; minimum deposit may start at C$20 Important: Deposits must come from a payment source you control.
If you are registering as a Canadian player, the cashier may show you a slightly different set of methods because the providers may not be available or because of rules about compliance. Most of the time, the cashier will show you the fees and charges before you confirm your payment. Your bank or payment provider may charge fees even if the casino says there are none on standard deposits. You will see the exact amount of any fees before you complete the transaction. For example, a deposit of C$100 with a provider fee added at checkout. Processing times vary based on the method used and any checks that need to be done. Most credit card and e-wallet deposits give you money right away.
When you pay at a bank, the process can take longer, especially after hours. Check the transaction status with your payment provider first if a deposit has been waiting for more than 24 hours. Then, contact support with the transaction ID and amount (for example C$50) to help with the investigation. If the issuer blocks gambling transactions, 3D Secure verification fails, there aren't enough funds on the account, or the billing information doesn't match, the payment may be rejected or reversed. Also, make sure your account information is correct and try a different method that works or lower the amount, like from C$500 to C$200.
Withdrawals can only be made to payment methods that are registered in your own name, and they will only be processed after your account information and payment method have been confirmed. This keeps your balance safe, stops fraud, and makes sure that winnings go to the rightful account holder. Check that the method you want to use is active, that the information in your profile matches what you have on file, and that any wagering requirements have been met before you ask for a cashout. If you ask for a withdrawal before meeting the requirements, the request may be turned down or sent back to your balance to be fixed.
The payment method you choose determines the minimum amount that can be withdrawn. You might have to choose a different method or wait until you have a higher balance before cashing out if your balance is below the minimum for that method. As an example, one method might need at least 20 C$ to cash out, while another might let you cash out as little as 10 C$. Providers, not casinos, charge fees based on the provider you choose or how you set up your banking. For example, ask for 50 C$ instead of 20 C$ to avoid deductions that come as a surprise. Payment method: Typical minimum withdrawal: 10 C$ from an e-wallet; 50 C$ from a bank transfer; 20 C$ from a card (if available); Actual limits and availability can vary by Canada and payment provider. You may first be sent back to the method you used to deposit using a card or similar device if you are withdrawing up to the amount you deposited.
Any winnings that are still left over are then paid to you using a different method that is available to your account. What happens after you ask for a withdrawal? The withdrawal usually goes into a "pending" status after you complete the request. During this time, the casino does security checks like making sure the right person owns the account, making sure the payment method works, and making sure there has been play. You can also cancel the request during pending periods if you change your mind, as long as processing has not already begun. If this is your first withdrawal, if you recently changed your personal information, or if the name on your account doesn't match the name on your payment method, the pending time may be longer.
According to the rules and internal risk controls of the provider, large cashouts of 1,000 C$ or more may be split into smaller transactions. Verification and proof of payment: To meet security and responsible gaming standards, you may be asked to show proof that the payment method you used is yours. Most of the time, these checks are used for first-time withdrawals and larger amounts, like C$500 or more. Your full name and date of birth must be written on a valid government-issued ID. One way to prove your address is to show a recent utility bill or other document that shows your home address.
To show how you paid, you can take a picture of your account page, print out a confirmation of the transaction, or make a copy that only shows your name and the last few numbers. Checking the source of funds (if needed): more proof for certain levels or risk triggers, especially if activity doesn't match up with normal play patterns. All of your verification documents need to be clear, full, and match the information on your account profile. If your Canadian or where you live affects your eligibility as a provider, you may be asked for more proof so that the payout can be sent in a way that is legal in your area. Keep your profile information correct and use payment methods that are registered in your own name to avoid delays in withdrawals.
Make sure you're who you say you are before you ask for a cashout, especially if the amount is 200 C$ or more. Wait for one request to finish processing before sending another one. Please be prepared for more proof of payment checks if you recently changed how you pay.
Card payments, bank transfers, e-wallets that work, and local methods that are available in Canada can all be used to make deposits. This page shows you the minimum deposit before you confirm. We don't charge fees for deposits, but your bank or payment provider may. If a deposit is turned down, make sure the card is in your name, that there is enough money on the account, and that 3D Secure is confirmed.
Ask the Cashier for a withdrawal, pick the method you'd like to use, and confirm the amount. Once security checks and verification are complete, we process withdrawals. Once approved, delivery time is determined by the provider. Most of the time, bank transfers and card withdrawals take longer than e-wallets. By law, we have to send winnings to a method that belongs to you, and we may return deposits to that method before sending the rest of your winnings.
Terms and conditions of the bonus are shown on the offer and in your account. When you want to cash out most bonuses, you have to bet them a certain number of times. With some bonuses, you can't bet more than a certain amount at once. If you do, the bonus and any winnings associated with it will be void. Certain types of bets or low-risk games may be limited, and some games count less toward wagering. You can cancel the bonus first if you want to cash out right away. This will get rid of the bonus funds and any winnings that are linked to them.
Proof of identity (passport or ID), proof of address (recent utility bill or bank statement), and payment proof (card ownership or e-wallet account) may be asked for so that payouts go quickly and follow the rules. Details must match what's in your account. Temporary limits can be put in place if documents are missing, data isn't consistent, you use a payment method that isn't in your name, or we see activity that doesn't seem right. Make sure all of the corners of the photos you upload can be seen, and that your documents are valid and can be read.
You must be in a country where we accept players and be old enough to legally gamble in your own country. Availability can change based on your Canadian and Canada. If we can't accept you, you won't be able to register or play. Your phone's browser lets you play, and you can use the same login information as on your computer. For safety, use a strong, unique password, avoid using public Wi-Fi for banking, and contact support right away if you think someone else has gotten in without your permission.
Bonus
for first deposit
1000C$ + 250 FS
