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This policy explains how National Casino uses cookies and other similar technologies to keep the site running smoothly, remember your preferences, and give you a faster, safer gaming experience. Also, cookies may help us make content more relevant to you and see how well it's doing so you can manage your account and C$ better. If you keep using the site from Canada as a Canadian player, you agree to the ways we describe here using cookies. You can change how they work in your browser settings. You can manage your cookie preferences and choose which cookies are used on your device through our Cookie Consent Settings at National Casino.
With these controls, you can decide what information can be saved and accessed, while still letting the site work and respond. Anytime you want, you can change your settings. Your choices will be remembered after you make them, and they might change things like personalized content, easier navigation, and remembering settings that aren't necessary.
Access the Cookie Consent Settings from the cookie banner on your first visit or the cookie link on the site, if applicable, to change your consent. Then you can choose which categories you agree with and click "Confirm." Accept all: Allows all types of cookies, even those that aren't necessary but are used for tracking and personalization.
To keep core features running and protect the platform, only keep cookies that are strictly necessary to run core features. Customize—allows you to turn on or off certain categories based on your choices. For essential site functions like keeping things safe, letting you navigate, and helping with account-related tasks, strictly necessary cookies are needed. Because the website might not work right without them, these cookies can't be turned off in the consent tool. Cookies that track usage and analytics help us figure out how people use the site so we can make it run better and find problems. We'll still try to keep the experience stable if you turn them off, but we might not be able to tell as much about what needs to be fixed.
To remember choices that aren't necessary for basic settings and to show you more relevant content, personalization and advertising cookies may be used. If you choose not to participate, you may see less personalized content and ads that are more relevant to you, but you can still play games normally and use your account's basic features. In addition to the settings on our site, you can also change how cookies work in your browser. If you clear your browser's cookies or block certain categories, you might be signed out, your preferences might be reset, or you might have to confirm your choices again on your next visit. If you're having trouble after changing your cookie settings, you can go back to the way they were by opening Cookie Consent Settings again and making your choices again.
National Casino uses cookies to check if you are eligible for certain bonuses and to make sure that the promotion you choose is linked to your account correctly. This helps us apply the right bonus amount, keep track of the steps that need to be taken, and make sure that an offer doesn't get lost while you're registering, making a deposit, or playing. When you come from a partner link or a campaign page, cookies also help us figure out which promotion you came from. Without them, a bonus might not work as planned, or the details of a promotion might not be saved in your session. Cookies can store technical information that links your browser session to an offer when you agree to a promotion.
This can have campaign IDs, bonus codes you clicked, or parameters for referrals. That's not what these identifiers do; they just help our systems figure out that you are currently in a promotion period and send you to the right bonus workflow. For instance, if you choose a welcome package that includes a bonus of up to C$200 with a minimum deposit of C$, cookies help make sure that you get the right welcome offer before you finish the deposit step. Cookie-based promotion tracking can be used to: Make sure that you chose a bonus on purpose and connect it to your registration or login session. Mark your sign-up as coming from a certain campaign source and use the terms that match. Stop bonuses that are the same or that conflict from being used at the same time. Find out if the promotional limits have been met, and then stop showing offers that have expired.
To stop fraud and abuse, cookies may also be used for eligibility checks. Although verifying your account is still the most important step, cookies can help show if someone tries to claim the same offer more than once from the same device or browser. This is especially useful when promotions have a limited bonus amount, like C$50, or a set number of free spins. You might have to choose the promotion or enter the bonus code again if you delete cookies, switch browsers, use private mode, or block all cookies.
You might not be able to get some campaign-specific deals if they are only available in certain places in Canada or to players of a certain Canadian as the terms of the promotion say.
This way, you don't have to go through the same steps over and over again on each page. These cookies help the site remember important session information, make sure forms work right, and keep other people from getting into your account without your permission. If you switch pages or lose connection for a short time during account verification, cookies will help with compliance and security checks, cut down on mistakes in the document submission flow, and keep your verification progress the same.
Not only do they help the process run smoothly, but they also don't replace identity checks. What these cookies do: Registration cookies help people sign up by temporarily storing technical information like the state of the form, the language they chose, and anti-fraud signals. This helps keep problems like form resets or failed submissions from happening over and over again as you move from one step to the next. Depending on your device settings and whether you choose options like "Remember me," login persistence cookies may keep you logged in for a certain amount of time. They keep a secret identifier that lets the site know your browser and resume your authenticated session without needing to ask you for your password again and again.
Account verification cookies help manage the Know Your Customer (KYC) flow by keeping the flow of verification steps going, keeping track of which checks have already been done, and supporting security controls on pages where documents are uploaded. Based on what you do, these cookies may be used to: keep your session active while you switch between cashier, profile, and game pages; reduce the number of times you are prompted to confirm your identity during the registration and verification steps; support secure authentication and find odd sign-in patterns; make sure the document upload and verification pages work properly.
If you don't want your login to be saved, don't select "Remember me"; sign out after each session; and clear your browser's cookies. To keep other people from getting into your account when you use a shared or public device, make sure that saved logins are turned off and cookies are cleared after each use.
Depending on risk checks and account activity, you may need to complete verification before you can withdraw, say, C$100,000 or more. Cookies can help keep the flow of verification stable, but they don't decide if verification is needed or not. Note: Preventing some cookies from working could lead to incorrect loading of registration, sign-in, or verification pages, unexpected logging out, or not being able to finish some steps.
We use certain cookies to keep the payment session stable, make sure you get safely to the right cashier flow, and make sure that the amount you entered is processed correctly from beginning to end. For example, if you deposit C$100 or request a C$500 withdrawal, these cookies will make sure that the transaction goes smoothly.
Additionally, these cookies help protect your account and stop fraud by letting us know that the actions you take in the cashier are really yours, that someone else hasn't taken over your session, and that any patterns that look fishy are caught quickly without stopping legitimate payments. What these cookies do in the cashier: Cookies help keep your session safe as you move from one page of the cashier to another. They also stop duplicate submissions and remember your technical preferences, which makes checkout easier. If you start to deposit C$50 and then finish the last step a few seconds later, cookies help make sure that those steps are all part of the same authenticated session.
Withdrawals: Cookies help make sure that the withdrawal request is linked to the right logged-in user and device session, and that any confirmations that need to be done are done in the right order. This lowers the chance of someone trying to withdraw money without permission and stops mistakes like clicking the button over and over again making multiple requests for 200 C$. Fraud protection: We use cookies and other similar identifiers to spot strange behavior like trying to pay multiple times quickly, session signals that don't match, or access patterns that look like they were made by a computer. This lets us do extra checks only when they are needed, which helps keep your balance and payment information safe. Security tokens, session identifiers, and technical flags that help secure transaction handling may be in these cookies, depending on your device and settings.
Your full credit card number is not saved. If there are payment providers, they may also set their own cookies so that the transaction can be completed safely. Session integrity cookies, which keep you logged in while you make a payment, stop anyone from changing your session. Cookies that help with transaction continuity make sure that only one deposit or withdrawal request is processed for the full amount (for example, 100 C$). Cookies for risk and fraud help find activity that seems odd and help make sure that extra confirmations are made when they are needed. Deposits and withdrawals may fail, have to be tried again, or need extra checks to be done by hand if you block these cookies. If the cashier doesn't load correctly or rejects a payment attempt, even if the amount is in the range you want, like a deposit of C$25, this can happen.
Cookies should be turned on at least while you are using the cashier to make sure that the transaction goes smoothly.
National Casino uses cookies to remember the choices you make for responsible gambling and session control. This way, your limits stay in effect while you play and when you return on the same device. These cookies help keep you safer while you play by helping to enforce the limits you set, rather than trying to get you to spend more. Some of these cookies are necessary to keep your logged-in session going and make sure that the limits you set are applied right away. While others are useful, they remember your choices (like session reminders) so you don't have to set them all over again every time you visit.
Limits and session controls for cookies: Bet limits can tell you how much you can bet at once or in a certain amount of time. When you set a maximum bet, a cookie can remember it and help the platform use it consistently while you play on your device. This keeps you from accidentally betting more than your chosen limit, like over 20 C$ per bet. Limits on deposits let you control how much money can be deposited. For example, you could limit deposits to 100 C$ per day. Session-related cookies can help this preference stay active so that the cashier sticks to the limit for this session. Loss limits and wagering limits help you stay within safe playing limits. For example, if you lose 200 C$ in a day, you can stop betting for that day.
When reminders and blocks are set off correctly on the same device, cookies can help. Controls for session time include time-outs and session reminders. If you choose to have a reminder every 30 minutes, a functional cookie can remember that and help show the prompt at the right times while you play. Reality checks are short pop-ups that show how long the session has been going and what has been done, like every 60 minutes. A time-out is a short break that stops playing for a set amount of time, like 24 hours. Self-exclusion is a longer restriction that stops you from accessing your account for a set amount of time, like 30 days. When the restriction needs to apply to the whole account, like when you self-exclude, National Casino does it at the account level, not just through cookies.
Cookies are mostly used to remember your preferences on the device side and keep the session going. Core restrictions, on the other hand, stay in place even if you switch devices. Your saved device settings might be lost if you clear your cookies, use private browsing, or switch devices. This means you might need to confirm some preference-based tools (like reminders) again. Restrictions and limits that are set at the account level stay in place, but session preference cookies may expire until you set them again.
Help make sure that your time in our casino on your phone or tablet is quick, smooth, and safe. You don't have to go through the same steps every time because they remember things like the language you chose, the layout you liked, and whether you already dismissed certain in-app messages.
Cookies that cross devices let your settings and the technology behind them connect your preferences across devices that can do so. In other words, if you start looking at games on your phone and then continue on your computer, your session may feel more natural, with fewer interruptions and more relevant content. On your phone, these cookies make it easier to navigate and keep things stable. Timeouts and page reloads can be more noticeable on mobile browsers. You can move between lobby pages, game categories, and account screens without having to enter your information over and over again thanks to cookies. All of your devices will have personalized content. Should you agree, cookies may keep track of the types of games you like, the games you've recently watched, and the settings for your interface.
When you come back on a different device, the site can show you the most relevant content first, but you can still look through the whole collection. Safety and stopping fraud. For example, some cookies help protect account actions like changing passwords or asking for a 500 C$ withdrawal by noticing strange sign-in patterns and reducing attempts by people who aren't supposed to be there. Smarter account actions on phones. When you do routine things, like keeping you signed in (if you choose this option) and making it easier for the cashier to do things like depositing C$100, cookies can make things go more smoothly. You can control cross-device personalization by changing your browser settings on each device and the cookies you agree to on our site.
Remember that if you block some cookies, you might not be able to use features like saved preferences, connectivity across devices, or some security checks.
National Casino uses security cookies to keep your account, games, and transactions safe. These cookies know which sessions are safe and which ones aren't, and they can also score the risk of any suspicious behavior. They help with important tasks like keeping you logged in safely, stopping people from getting in without your permission, and lowering the risk of account takeover when you do something important like changing your password or confirming a 500 C$ withdrawal. Along with our security systems, encryption and risk scoring cookies keep the site safe without getting in the way of your experience. They can make sure that connections are made correctly, find strange device or network patterns, and do extra checks when something doesn't seem right with your normal activity.
What these cookies do: Security cookies are used to keep session controls safe and look for patterns that could mean fraud or abuse. For instance, they can help us find repeated failed attempts to log in, strange navigation during cashier flows, or sudden changes in account information that could mean someone is using the account without permission. Cookies related to encryption help keep data safe by keeping track of secure session states and making sure that the data sent between your device and our servers stays safe. As you enter personal information, go through the steps of verification, or make requests for money, like a C$50 deposit, this is very important.
Risk scoring cookies help computers make decisions about security that aren't human. For your safety, they may store signals like device identifiers, session integrity markers, and behavior indicators that help them figure out if an action should go through normally, needs more confirmation, or should be temporarily blocked. Ads can't be personalized with these cookies. They're main job is to keep the platform honest, help stop fraud, and make sure we meet operational and compliance standards that keep players and National Casino safe. Protection for your authenticated session: keep it stable and lower the risk of being hijacked. To find fraud, look out for strange patterns of access that could put your account or balance at risk.
Safety of transactions: add safeguards around what the cashier does, like deposits and withdrawals. Attacks by computers and repeated attempts to use forms or login areas for illegal purposes should be limited. There are some security checks that might not work right if you block these cookies. This could mean that you can't use some account features, that you have to go through extra verification steps, or that you have to wait longer to request withdrawals of 500 C$. We suggest that when you use National Casino, you leave the security, encryption, and risk scoring cookies turned on for full protection.
National Casino uses cookies and other similar technologies in a way that meets licensing and regulatory requirements. This includes being clear, giving users choices, and keeping data safe.
This website stays stable thanks to cookies. They also help us find fraud and make sure that important features work on all devices and browsers. When the law requires it, we get your permission before putting in cookies that aren't necessary. You can always change your mind by going to your browser's settings or using the cookie consent tool on our site. Cookies that are necessary for core services, like secure login and account integrity checks, are still used. Use of cookies that is controlled: We only use cookies for legal and operational reasons, like keeping player accounts safe, stopping abuse, and keeping a record of consent choices that can be checked when needed.
Protecting your privacy and safety: Some cookies help keep your information safe by managing sessions, looking for strange behavior, and stopping people from getting in without your permission. In some cases, turning these off could make it harder to stay logged in or access certain parts of the site. Retention and access: Cookies can be session-based, which means they are deleted when you close your browser, or persistent, which means they are kept for a set amount of time. We check cookie lifetimes on a regular basis to make sure they are still appropriate for their purpose and licensing requirements. Strictly necessary cookies—necessary to run the site and keep accounts safe—are one type of cookie that is often used for compliance reasons. Functional cookies remember things like your language and region settings. Analytics cookies: check how well your site is doing and make the user experience better.
Advertising cookies help show relevant ads and stop ads from showing up over and over again. Note: Promotional tracking can be used to make sure that people are eligible for deals and bonuses, like a 200C$ bonus. Tracking like this is meant to make sure that campaigns are attributed correctly and stop abuse; it's not meant to get to payment information. Cookies may store information about your device and browser, your approximate location based on your IP address, the pages you visit, the site that sent you there, the time of your session, and your interactions with elements on the site.This depends on how you have your cookies set up. We don't keep full credit card numbers in cookies. You can still browse public websites if you block cookies, but some secure features might not work right, like staying logged in, finishing verification steps, or reliably saving deposit limits like a daily limit of C$100.
Managing cookies: You can delete cookies that have already been saved, stop new cookies from being sent, or only let cookies from certain sites. For more precise control, only allow cookies that are strictly necessary and use the site's built-in consent tool to turn off analytics or advertising cookies if one is available. Device-level controls: You can also stop ads from following you around on your phone by changing the privacy settings. While this cuts down on personalized ads, it doesn't stop cookies that are needed for security and account access. Partner companies that help us run the casino in a responsible and efficient way may get some limited information from us. If the service calls for it, these partners may process data or act as independent controllers. Either way, they are required by contract and law to keep information safe.
Analytical service providers can help you figure out how well your site is doing and what changes need to be made. attribution and advertising partners: track how well campaigns are doing and stop fake or duplicate referrals. Security and fraud protection services can spot fishy behavior and keep your accounts and transactions safe. Live chat and ticketing are two features that customer support platforms offer. Regulatory checks and compliance and risk tools help with responsible gambling. People only share the data they need for the service in question. A fraud prevention provider might get technical signals to see if someone is trying to take over your account, while an attribution partner might get a campaign identifier and information about the device to make sure that a promotion was applied correctly.
We work to make it harder to directly identify people by aggregation or pseudonymization whenever we can. Some partners may handle data in a place other than yours. As required by law and licenses, we use the right safeguards when cross-border transfers happen, such as contractual protections and access controls. Third-party cookies are used by outside services that are built into our website. For example, they can help add chat and other features, track traffic, and show ads. Because they are run by outside companies, the cookie expiration dates and identifiers are set by those companies. We try to only use them when we need to and in line with your choices. Tracking conversions, limiting frequency (so the same ad doesn't show up too often), stopping fraud, and collecting information on how users interact with pages and campaigns are all things that third-party cookies can be used for.
As long as you reject cookies that aren't necessary, third-party analytics and advertising cookies won't be set. However, security services and other essential third-party features may still work when needed to keep you safe on the site. To be less exposed to third-party cookies, you can turn them off in your browser, regularly delete stored data, and, if available, use the consent tool to say no to personalized ads. Remember that if you block all third-party cookies, some site features might not work properly, like live chat, embedded content, or protected sessions.
Cookies help us keep you logged in, keep your payments safe, and stop fraud when you deposit or withdraw money. Otherwise, the cashier might not load, or your payment might not go through. If you want to protect your transactions, you should always leave necessary cookies enabled. If you changed the settings on your browser and then payments stopped working, clear your cookies for our site and then turn "Allow cookies" back on.
Yes, but you have to keep functional cookies turned on. Cookie-based session and preference tracking is used to manage the bonus, wagering, free spins, and promotions. You might lose bonus balances or have to start over if you block them. Let our domain's cookies work, then log out and back in. Wagering requirements, game contribution limits, maximum bet limits, and time limits are still in place as they were in the promotion. Call support with your username and the promo name if your bonus goes away after you change your cookie settings.
During login, device checks, and security steps like two-factor authentication (2FA), cookies help us make sure it's really you. Additionally, they allow the safe uploading of documents during verification. Cookies don't hold credit card numbers. Repeatedly switching IP addresses and using the same device and browser will speed up the verification process. We recommend that you change your password, turn on two-factor authentication (2FA), log out of all devices from your account settings, and contact support to lock the account if you think someone else has gotten into it without your permission.
Cookies help us remember the responsible gaming settings you've made on each device you use. For example, they remember when to remind you of sessions and some UI settings. Your deposit, loss, wagering, timeout, and self-exclusion limits are saved on your account, not in cookies, so once you set them, they'll be the same on all of your devices. Set limits in Responsible Gaming, confirm with a password or two-factor authentication, and then load the page again. Open functional cookies and turn off aggressive ad blockers for our site if a limit screen doesn't load.
Our acceptance policy for your Canadian and location, as well as the rules in Canada, determine if you are eligible. A restricted region is not eligible just because you agree to cookies. You should not try to get around the location message if access is blocked. Cookies let you stay logged in on your phone and make sure that the cashier and games load correctly. Enable cookies, turn off private browsing, and update your browser if necessary if you're using iOS or Android. If the site keeps logging you out, use our official mobile site or app instead.
Cookies are needed for our site to work right and to keep your session safe. You can still browse if you block or delete cookies, but some key actions might not work or need a replay. Real-money use in Canada is affected by cookies in the following ways: Deposits: Cookies keep your deposit session active, cut down on payment errors, and stop charges from happening more than once. Turn on cookies and allow pop-ups for our domain, then try again if a deposit page loops or doesn't load, or if your cashier is empty. If you see a deposit that is still being processed, please wait for the payment status to change before trying again. Withdrawals: Cookies help make sure that you are who you say you are when you cash out. If you can't confirm a withdrawal or the page that asks you to do so times out, clear your cookies for our domain only, log in again, and send the request again. For your safety, we may ask you to take an extra step to log in after you change your cookies or sign in from a new device. Conditions and wagering requirements for bonuses: We use cookies to keep your progress and the bonuses you've chosen in sync while you play. Reload the page once, then log out and back in if the bonus doesn't show up, wagering doesn't update, or games start without the bonus. Read the bonus panel carefully to see the wagering requirements, maximum bet, game contribution, and expiration date before you bet real money. Deposit limits, loss limits, and time-outs are easier to use correctly when session cookies are used. When you set a limit and it doesn't show up, you can refresh the page and look again. Talk to support before making another deposit if the limit still doesn't seem right. Check Your Identity (KYC): Cookies help you stay logged in while you upload files. Change browsers, turn off private mode, and allow cookies if uploads don't work. You might be asked to verify again after deleting cookies, switching devices, or making other important account changes.
We use cookies to make sure we're following the rules, like confirming your age and location when needed. There may be limits on where you can go or extra checks when you travel. You should only use the service in places where it's legal to gamble online and you are old enough to do so. Mobile access: Blocking cookies or using strict tracking protection on iOS and Android browsers can make it impossible to start games or go through the cashier steps. To keep your OS and browser up to date, use a standard browser mode and let cookies in. Login security: Security cookies help stop people who aren't supposed to be there from getting in. Your password is not saved in cookies. If you get login alerts that don't make sense, change your password, turn on two-factor authentication (if it's available), and contact support with your account email and details of recent activity. Log off every time you're done using a shared device, and don't save passwords in the browser.
You can change the settings for cookies in your browser or by clicking on the cookie banner on our site. Some core functions, like login, cashier, and verification, may still need essential cookies to be enabled even if you disable cookies that aren't needed. Take a screenshot of the problem and send it to support along with your device and browser version.
Bonus
for first deposit
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